Guild Insurance, Australia’s leading insurance provider for businesses and professionals, ramps up CX and business compliance by adopting Conversation Analytics technology from Call Journey.
Call Journey CI (Customer Intelligence) automates customer intelligence storytelling. We look beyond the status quo to uncover detailed organization and experience transformation opportunities typically hidden in vast customer communication data.
For customer-centric organizations, we take customer intelligence to new frontiers using cutting-edge, purpose-built AI to analyze everyday conversations and translate them into organizational context.
