Call Journey Showcases AI-based Conversation Analytics Technology at Genesys Xperience19
Call Journey, the pioneer in Conversation Analytics, unlocks the power of voice data with Genesys, the world’s #1 Customer Experience Platform
Day: June 4, 2019
Call Journey, the pioneer in Conversation Analytics, unlocks the power of voice data with Genesys, the world’s #1 Customer Experience Platform
Call Journey CI (Customer Intelligence) automates customer intelligence storytelling. We look beyond the status quo to uncover detailed organization and experience transformation opportunities typically hidden in vast customer communication data.
For customer-centric organizations, we take customer intelligence to new frontiers using cutting-edge, purpose-built AI to analyze everyday conversations and translate them into organizational context.
