Oak Innovation and Call Journey Partner to Offer Advanced AI and Conversation Analytics
Through this partnership, partners and customers can now benefit from a ground-breaking boost to Customer Experience and compliance management
Through this partnership, partners and customers can now benefit from a ground-breaking boost to Customer Experience and compliance management
Call Journey CI (Customer Intelligence) automates customer intelligence storytelling. We look beyond the status quo to uncover detailed organization and experience transformation opportunities typically hidden in vast customer communication data.
For customer-centric organizations, we take customer intelligence to new frontiers using cutting-edge, purpose-built AI to analyze everyday conversations and translate them into organizational context.